Data Retention Policy
Effective date: February 11, 2026
1. Retention principle
Cleverly retains data only for as long as necessary to deliver the service, comply with legal obligations, and support legitimate institutional workflows.
2. Typical retention periods
Account records are retained while the account is active. Assessment files, grades, and rubric data are retained according to customer configuration and policy controls. Operational logs are retained for security and troubleshooting purposes.
3. User-controlled deletion
Authorized users can delete selected records, and institutions can request account-level deletion subject to contractual and legal requirements.
4. Legal hold exceptions
If data is subject to legal hold, dispute resolution, or statutory recordkeeping obligations, deletion may be delayed until those obligations are resolved.